On Thursday 19 October, an online Diagnostic Seminar was held with the participation of university teachers and undergraduate students from different fields of knowledge from the University of Santiago de Compostela, the University of Galway and the Università degli studi di Verona. Migrants/refugees were also be involved. This seminar, coordinated by ACCEM and Glocal Factory, aimed to identify and to analyse the needs of migrants/refugees by providing information from different perspectives.